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20 Trees Planted for every job

Terms & Conditions

V1.1 - Last edited 2nd February 2024

1. Service Agreement

By engaging the services of Eco Cleaners, the customer agrees to the terms and conditions outlined herein. This Service Agreement constitutes a legally binding contract between the customer and Eco Cleaners, a residential and commercial cleaning company operating in accordance with the laws of British Columbia.

2. Scope of Services

Eco Cleaners provides residential, commercial, and deep cleaning services. Our scope of services includes but is not limited to dusting, vacuuming, mopping, disinfecting surfaces, and other eco-friendly cleaning tasks as agreed upon.

3. Pricing and Payment

The pricing for Eco Cleaners services is based on factors such as the total square footage and type of items to be cleaned. The customer agrees to pay the agreed-upon amount for services rendered. Payment is due upon completion of the job unless otherwise specified in writing. Eco Cleaners reserves the right to charge additional fees for services not included in the initial agreement.

4. Cancellations and Rescheduling

Customers must provide at least 24 hours' notice for cancellation or rescheduling of cleaning appointments. Failure to do so may result in a cancellation fee. Eco Cleaners reserves the right to reschedule appointments due to unforeseen circumstances such as extreme weather conditions or emergencies.

5. Liability

While Eco Cleaners takes utmost care in providing our services, we cannot be held liable for damages or losses to property that occur during the cleaning process. Clients are responsible for securing any valuable items or sensitive materials prior to our arrival.

6. Environmental Responsibility

Eco Cleaners is committed to environmentally friendly cleaning practices. We use eco-friendly and biodegradable cleaning products whenever possible and strive to minimize our environmental footprint. However, we cannot guarantee complete allergen removal or elimination of all environmental contaminants.

7. Indemnification

By engaging with Eco Cleaners, clients agree to indemnify and hold harmless Eco Cleaners and its employees from any claims, damages, or liabilities arising from the use of our services, except in cases of willful misconduct or gross negligence on our part.

8. Governing Law

This agreement is governed by the laws of the province of British Columbia. Any disputes arising out of or in connection with this agreement shall be resolved through arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.

Modification of Terms

Eco Cleaners reserves the right to modify these terms and conditions at any time without prior notice. Any changes to the terms will be effective immediately upon posting on our website. Clients are encouraged to review the terms periodically for updates.

By engaging Eco Cleaners services, the customer acknowledges that they have read, understood, and agreed to these terms and conditions.

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